At Thrasher, we prioritize our customers' satisfaction above all else. That's why we offer a transferable warranty and the following guarantees to ensure that you are fully satisfied with the work we complete for your home.
We guarantee that we will perform all of our work to the standard stated on your proposal. If for any reason you are displeased with any of our services, we're just a phone call away.
We know having work done on your home can be an inconvenience to you and your family. We are committed to returning that feeling of "home" to you as quickly as possible. We invest in continuous training and quality tools for our team members, which translates into a better experience for our customers. We do this to ensure we can complete your project as efficiently as possible while maintaining our commitment to excellence. If there is a delay or change to your project, we are committed to finding a resolution as quickly as possible.
When the experts at Thrasher work on a project for your home, we ensure that all property such as lawns, carpeting, floors, walls, furniture, and door frames is protected. In the rare occurrence where property is damaged, we will repair it. Floor covers will be used in all work and traffic areas, and we do our best to clean up after ourselves. However, if you are not satisfied we will provide you a $100 gift card toward a professional cleaning.
Our technicians will not use tobacco products or profanity while on your property. They will courteously address any questions or concerns and treat you and your family with respect. All of our employees are upstanding citizens with the legal right to work in the United States (we participate in E-Verify).
No. But every day, every person at our company is striving to redefine the industry. We believe customer experiences can and should be remarkable. Our company cares deeply and builds long-term relationships with our customers because we know YOU are the very reason we are in business.
Thank you for considering Thrasher! Don't hesitate to contact us today to schedule your free inspection or to find out more about any of our services. We proudly serve Council Bluffs, Bellevue, Grand Island, Kearney, Norfolk, Fremont, North Platte, and areas throughout Nebraska, Iowa, and Missouri.