I choose to go with Thrasher because I felt the most comfortable with Thrasher compared to various independent contractors. Based on the fact that Thrasher specializes in the type of basement work I was looking for (egress windows). Thrasher's presence in the marketplace is that of a reputable firm, compared to smaller contractors or handyman operations. While not the lowest bidder. I felt that Thrasher would do the job right the first time. They did not disappoint, in fact they completed the job a month ahead of schedule!
The design specialist that visited my home for the consultation, Cole Hothan, was clean, professional and knowledgeable. Upon order placement, the follow-up communication (including information packets, emails & scheduling details) was a pleasant surprise and something I did note expect from a contractor. I was again impressed when Thrasher called with an opening and offered to perform the work a month ahead of schedule.
The installation crew including Kyle and Ryan exceeded my expectations once again. They dug 2 holes in heavy clay, cut through my poured concrete foundation, dealt with a broken wetsaw and ultimately installed 2 windows wells in a single 8-hour day. This a feat of skill & time management that is not lost on me to this day. The extra precautions they took to protect my lawn and home (both inside and out) did not go unnoticed. They even vacuumed their way out of my house from the basement, up! They were courteous and professional the entire time.
Jason J. of Lincoln, NE