Testimonials for Thrasher

A friend recommended Thrasher to us. They were prompt, careful, cheerful, and acommodating.
Sheryl H. of Spirit Lake, IA
It is with great pleasure that I write to commend you for your excellent product and even more professional people. The world would be a much better place if everything worked as well as Thrasher. I have had two separate crews at my house to install two separate Sump Pumps. (My house is old and eclectic with the previous owners attaching additions almost willy-nilly.) Both crews were excellent, efficient, and pleasant. They took great care to isolate the work areas from the rest of the basement and I can say with certainty that the work areas were cleaner after they left than before they came. Your representative, Kevin, was courteous and pleasant. He took great care to explain in detail what I needed; how long it was going to take; and what it would cost. He was respectful of my time and flexible in scheduling our appointments. After our initial meeting, your crew came out and fixed my problem, one area that I believed to have been fixed by a previous contractor turned out not to be. Kevin came right back out and outlined my options. I explained that this problem was holding up other work that was scheduled in the remodeling and he said that he would see what he could do. I received a call the next day to see if it was alright to have a crew there in the morning! I know that you are extremely busy this time of year and that the waiting time for your services can be long. I truly appreciate that you were able to accommodate my needs in an extremely timely manner. In closing, I would like to reiterate that everyone with whom I have come in contact: from the receptionist on the phone to the crew foreman was an excellent ambassador for Thrasher. Combining that with an excellent product, you have a sure-fire prescription for success.
Michael M. of Omaha, NE
I wanted to compliment and commend Barry for the excellent service he provided in servicing our two sump pumps. He is always professional in his manner and very thorough in his explanations when communicating with us! I love that he takes off his shoes and the great customer service! Barry calls before he comes and is always on time. I believe Barry should be complimented for his effort and hard work as an employee of Thrasher. I also want to note that my husband is a university professor @ the College of Business and he will be using Barry and Thrasher in his lectures in a HIGHLY POSITIVE LIGHT! To me there is no other name in the business. It's a no brainer!
Mary and David L. of Omaha, NE
Barry is always professional, prepared and thorough.  He replaced a pump for us that was showing much wear and tear. My husband is a professor in the College of Business at a local university.  He uses Thrasher as an example of a company that is doing things the right way all the time.  Keep up the good work!
David and Mary L. of Omaha, NE
I really liked the communication, both about the changes, and asking if we had any questions or changes needed. Thrasher notified us when they were on their way, which helped us know when to be home.  We also liked the no pressure sales system.
Steve K. of La Vista, NE
We selected Thrasher based upon reputation, customer service, a fair price, a clear and logical explanation of the solution and a level of professionalism that exceeded other companies. We are very pleased with every aspect of our experience with Thrasher. We received excellent quality work from honest people with good work ethics and phenomenal customer service! Our basement used to sound like a creek was running through it and our sump pump dumped every 5-10 minutes. For the first time in 4 years our basement is dry and quiet! Your team made our very discouraging situation into a very successful situation. Thanks so much.
Paul a. of Bennington, NE
"Anyone we asked said Thrasher was the one they would use! Your crew was terrific! We had to make a last minute change in where the sump pump emptied and Joel went out of his way to help us find a way that would work and be satisfactory to us. They did such a good job containing the dirt and dust. Thanks!"
Jeremy M. of Palmyra, NE
I would go no other place than to Thrasher Basement! Your company has served us with the upmost respect and we feel you have done great work for the Omaha Tribe Housing Authority and we want to continue to have a great relationship with Thrasher's.
Brian S. of Macy, NE
I had Thrasher install a sump pump system in my basement a year ago so I knew I would use Thrasher again for Basement Finishing.  I have worked with several companies and contractors over several years of updating and remodeling my house and Thrasher is by far the best, most professional, most courteous, and cleanest company I have ever work with!
Angela F. of Lincoln, NE
I selected Thrasher because I needed a sump pump and downspout drainage on my side yard.  I appreciated Kyle taking the time to educate me about sump pump problems and solutions.  No other company that bid for this project did that.  Because Thrasher had the best design and addressed all my concerns, I chose Thrasher.  Mr. Lopez and his crew did a very nice job and they were careful not to hit any sprinkler or utility lines.  Thank you all!
Peg W. of Lincoln, NE
Your company, with all representatives I've been involved with, are truly exceptional! No thought was ever given to another company. I selected Thrasher mainly because of all the "WOW's" from a previous encounter, not related to radon. Curt suggested the cover for my sump pump. I am extremely happy with the results. It was essentially what I was hoping for when I had your rep here before, though I think I was asking about a new sump pump. I didn't know about the alternative until Curt suggested it. I'm sure it will help reduce the pesky sump pump odor!
Roy H. of Lincoln, NE
They got in there and got the job done. I feel like I received a top-notch job!
Mr. &. of Kearney, NE
Total testimonials : 12