Job review from Dina in Des Moines, IA 50310 on 04/03/12
Our Overall Service
Everyone, from Shawn to Kyle to James and his crew were polite, friendly, and informative. I really felt they wanted to do a great job, and they did.
Call Representative
Our Office Staff
Friendly, professional, prompt.
Sales Process
Shawn was great; he was honest, thorough, and direct. Friendly and personable.
Our Installation Crew
The entire crew was friendly and hard-working. James really went the extra mile to see that my home was secure, adding work not previously scheduled on the work order.
The Cleanup Process
I don't know how this could ever be "wow" just because of the environment in which the crews work. Of course the floors are filthy, and I've vacuumed twice since the work was completed. Don't plan on wet-mopping until everything is done.
Great customer service! We were very impressed with the forearm, Mike. He was very easy to work...