Job review from in Blue Springs, MO 64014 on 01/10/23

Overall Rating:

5  out of 5
Our Overall Service

Our appointment was scheduled for March, but an opening in the schedule and good weather opened up an earlier time for the work -- Thank you!

Call Representative

She was patient and upbeat. She gave me time to call my husband to make sure there was an opening in his schedule so he could be here to help advise on details about part of the job.

Sales Process

Thrasher honored their prices from a summer time estimate. They worked with us to get the most from their visit, yet still be affordable.

Our Installation Crew

I would give a higher rating if I could. When Justin and John came out they were honest about a piece of concrete that should be replaced instead of raised. They were then able to change part of our order so we can mark fixing the driveway off the list. They matched the concrete color expertly to minimize the fact that we needed to have work done. They were efficient and thorough. All on a Friday afternoon - These two are true professionals! If we need to call Thrasher again, we will be asking for Justin and John to do the work.

The Cleanup Process

Well done. I'm proud to have the sign in my front yard.

What type of work did you have done:

Raised concrete (front porch and driveway

What made you choose our company:

Your commercial on TV showed that you do concrete work around pools. A phone call confirmed that you have experts trained in that area. When we called other companies they didn't seem to know what they were talking about. The estimate process and set-up visit helped make us more comfortable with your company. Finally, the professionalism of the staff that came to our house has sealed the deal. We're glad we called Thrasher. Thank you!