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Our salesperson, Bob Waldron, was the reason we selected Thrasher. I understood the process when he walked us through the steps and he provided reading material for us to learn more about the process. He was honest and considerate of our financial concerns. We can't afford to do this again while we live in this house and he assured us that this will keep water and therefore mold out of our basement for years to come. We were also happy with the work done by Juan Matos and his crew and we will recommend Thrasher to our friends and family.