I selected Thrasher due to research, research research...on the internet with basement philosophies, with community/neighbors...we couldn't find anyone more intelligent and trustworthy. Your people at the end of any phone call just ROCK! You have a solid organization that is built to last. Done a lot of research and have had a lot of competitors in our new home and you are the best on all levels...customer service, consulation in our home and price for what makes sense for a unique basement with unique needs. Thank you for spelling out all our options and filling them without regard for your "bottom line" profit. You're looking for long-term customer satisfaction and loyalty and you do it VERY WELL! The sales rep and the foreman and crew were great. YOUR PEOPLE ON THE PHONES ARE EVEN BETTER! That says a lot about-no, says EVERYTHING--about your company!