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Thrasher called before they headed our way and arrived when they said they would. I only spoke to one of the three men that did the work, but he was very nice. Our Halloween and Thanksgiving pumpkins got left out under a tree for our boys to watch the squirrels eat them. This year the squirrels didn't finish them off and I noticed your man picked up a couple of the chunks and throw them away, that was very nice, made me smile. Thank you! When the job was done, he stepped inside while my husband wrote the check and talked to our dog, Suh. She liked him too. He took the time to explain that we couldn't drive or walk on it until our finger didn't make a lasting impression.