Our commitment to our customers

At Thrasher, we prioritize our customers’ satisfaction above all else. That’s why we offer a transferable warranty and the following guarantees to ensure that you are fully satisfied with the work we complete for your home.

We understand that you may want to have another contractor bid your project. Our goal is to have the best work done at a price that works for you, which is why we offer a price assurance guarantee when you choose to work with us. If another Better Business Bureau-registered contractor offers you the same scope of work at a lesser price within 30 days, we’ll match their proposal. If we can’t match or beat another company’s proposal for the same quality of work, we’ll return any deposits you may have paid.

To learn more about our price assurance guarantee, give us a call at 1-800-827-0702 or be sure to ask your System Design Specialist.

Price Assurance Guarantee

The best quality at the best price

We guarantee that the price we’ve quoted you is the lowest possible price for the quality and scope of work required for your project.

We understand that you may want to have another contractor bid your project. Our goal is to have the best work done at a price that works for you, which is why we offer a price assurance guarantee when you choose to work with us. If another Better Business Bureau-registered contractor offers you the same scope of work at a lesser price within 30 days, we’ll match their proposal. If we can’t match or beat another company’s proposal for the same quality of work, we’ll return any deposits you may have paid.

To learn more about our price assurance guarantee, give us a call at 1-800-827-0702 or be sure to ask your System Design Specialist.

Satisfaction Guarantee

We guarantee that we will perform all of our work to the standard stated on your proposal. If for any reason you are displeased with any of our services, we’re just a phone call away.

Property Protection Guarantee

When the experts at Thrasher work on a project for your home, we ensure that all property such as lawns, carpeting, floors, walls, furniture, and door frames is protected. In the rare occurrence where property is damaged, we will repair it. Floor covers will be used in all work and traffic areas, and we do our best to clean up after ourselves. However, if you are not satisfied we will provide you a $100 gift card toward a professional cleaning.

Customer Respect Guarantee

Our technicians will not use tobacco products or profanity while on your property. They will courteously address any questions or concerns and treat you and your family with respect. All of our employees are upstanding citizens with the legal right to work in the United States (We participate in E-Verify).

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Are We Perfect?

No. But every day, every person at our company is striving to redefine the industry. We believe customer experiences can and should be remarkable. Our company cares deeply and builds long-term relationships with our customers because we know YOU are the very reason we are in business.

Thank you for considering Thrasher! Don’t hesitate to contact us today to schedule your free inspection or to find out more about any of our services. We proudly serve Nebraska, Kansas, Iowa, and Missouri.

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