Our commitment to our customers

At Thrasher Foundation Repair, we know that the type of repairs to your home are repairs the homeowners don’t want to deal with. That is why it is essential for us to provide a remarkable customer experience while completing these repairs. Not only do we never want you to have to worry about these issues again, but we also want you to get as painless of an experience as possible along the way. The peace of mind that we provide comes from the most proven foundation repair solutions in the industry with a long-term warranty backed by a company that has been in business for over 45 years and isn’t going anywhere. The remarkable customer experience comes from giving each and every customer the Thrasher experience, doing what we say we are going to do, providing you a consultative inspection, and completing your project on time and on budget.

We understand that you may want to have another contractor bid on your project. Our goal is to have the best work done at a price that works for you, which is why we offer a price assurance guarantee when you choose to work with us. If another Better Business Bureau-registered contractor offers you the same scope of work at a lesser price within 30 days, we’ll match their proposal. If we can’t match or beat another company’s proposal for the same quality of work, we’ll return any deposits you may have paid.

To learn more about our price assurance guarantee, give us a call at 1-800-827-0702 or be sure to ask your System Design Specialist.

Price Assurance Guarantee

The best quality at the best price

We guarantee that the price we’ve quoted you is the lowest possible price for the quality and scope of work required for your project.

We understand that you may want to have another contractor bid your project. Our goal is to have the best work done at a price that works for you, which is why we offer a price assurance guarantee when you choose to work with us. If another Better Business Bureau-registered contractor offers you the same scope of work at a lesser price within 30 days, we’ll match their proposal. If we can’t match or beat another company’s proposal for the same quality of work, we’ll return any deposits you may have paid.

To learn more about our price assurance guarantee, give us a call at 1-800-827-0702 or be sure to ask your System Design Specialist.

Satisfaction Guarantee

We guarantee that we will perform all of our work to the standard stated in your proposal. If for any reason you are displeased with any of our services, we’re just a phone call away.

Property Protection Guarantee

When the experts at Thrasher work on a project for your home, we ensure that all property such as lawns, carpeting, floors, walls, furniture, and door frames is protected. In the rare occurrence where the property is damaged, we will repair it. Floor covers will be used in all work and traffic areas, and we do our best to clean up after ourselves. However, if you are not satisfied, we will provide you a $100 gift card for a professional cleaning.

Customer Respect Guarantee

Our technicians will not use tobacco products or profanity while on your property. They will courteously address any questions or concerns and treat you and your family with respect. All of our employees are upstanding citizens with the legal right to work in the United States (We participate in E-Verify).

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Are We Perfect?

No. But every day, every person at our company is striving to redefine the industry. We believe customer experiences can and should be remarkable. Our company cares profoundly and builds long-term relationships with our customers because we know YOU are the very reason we are in business.

At times, we know things don’t go exactly as planned when completing construction projects. Though this isn’t what anyone is hoping for, it does happen. When it does, that is when the best companies step up. 

That is why it is vital for Thrasher Foundation Repair to have you involved in the process along the way. 

If we notice anything unexpected, we will be sure to let you know and work with you on a solution. If you see anything that you are unsure about or have a question, we want to know so that we can work with you to determine what needs to be done.

Thank you for considering Thrasher! Don’t hesitate to contact us today to schedule your free inspection or to find out more about any of our services. We proudly serve Nebraska, Kansas, Iowa, and Missouri.

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