Homeowner Star S. noticed that her sump pump was running a lot and there was a lot of water. She was worried that the existing dehumidifier was no longer working and causing problems in the basement. Concerned about the upkeep of her home, she discussed this during her annual service appointment.

Service Technician Chuck Kain was able to look at her existing dehumidifier and see that it was no longer working. He recommended that Star replace the dehumidifier with an up-to-date SaniDry Sedona Dehumidifier. After installing the new dehumidifier, the relative humidity went down and is now able to be controlled. Star appreciates Thrasher’s annual maintenance program for helping her with the upkeep of issues like this.