As with any home system, regular maintenance and care of your Thrasher system can greatly reduce emergency service calls, ensure the system is working effectively and increase the normal expected life span of your system.
To make the necessary maintenance easier, we created ThrasherCare Club – an easy, recurring monthly payment that covers your annual maintenance appointment and adds a lifetime warranty to your Thrasher systems. Customers can also contact Thrasher for as-needed annual maintenance inspections. For more information on ThrasherCare Club click here.
If you wish to schedule an appointment or are interested in an additional installation, contact us today at 1-800-827-0702.
A: Once every 4 weeks during spring, summer, and fall
A: Start in the middle of the wall and work your way out. Be careful not to over tighten the product closest to the corners?
A: The annual maintenance is not required, but it is highly recommended to optimize the performance of your system. The following items are performed as part of the maintenance.
No regular customer performed maintenance is necessary, however Thrasher’s Annual Maintenance is highly recommended to optimize the performance of your system. Our foundation repair system annual maintenance includes:
Yearly maintenance, performed by Thrasher, on sump pumps and drainage systems is not required but highly recommended optimize the performance of your system. The following items are performed as part of the maintenance:
A: We recommend waiting 3 to 4 days before placing furniture or appliances on the new concrete. Regular foot traffic is ok within 24 hours.
A: We recommend waiting 2 to 3 weeks before stretching carpet or installing tile.
A: Using tack strips with carpet is acceptable, but tack strip should be installed with glue not nails.
A: Shrinkage cracks in the concrete are completely normal as they appear while concrete cures (dries). It is also normal for the concrete to appear damp within several weeks of the install, especially after a rain event.
A: You can use extension cords as a temporary solution, but they should not be used permanently.
“System Failure” Light
“Battery Attached Properly” Light
“AC Power OK” Light
Battery Charging” Light
A: Determine what device the alarm is coming from. Either it’s coming from the WaterWatch Alarm or the Battery Back-Up pump.
WaterWatch Alarm is continuously sounding
Battery Back-Up Pump is sounding intermittently
Has the power in your home gone out?
Thrasher has entered into an agreement with National Radon Defense Midwest (NRDM) to service our radon customers, going forward. We believe that the community will be best served by NRDM who has a singular focus on radon.
Customers can expect expert installation and an industry-leading warranty. If you have any questions, please contact NRDM at 531-215-1222 or Thrasher at 800-827-0702.
A: Appearance of condensation on top of the CleanSpace Liner, means that the relative humidity in the crawlspace needs to be lowered. The best way to achieve this is with a professional installation from Thrasher of a SaniDry Dehumidification system.
A: A CleanSpace Encapsulation system is an approved passive radon mitigation system, which will likely reduce your radon levels. However, to know for sure what your radon level is, you must test your home.
A: The recommended setting for our service area is 50% relative humidity
A: While annual maintenance is not required, it is highly recommended to optimize the performance of your system.
No regular customer performed maintenance is necessary
A: Thrasher recommends waiting 3 months to make any repairs. This time allows for the homes framing to relax and adjust after the lifting procedure
A: Thrasher recommends waiting 2 months to landscape the exterior of your home to allow time for dirt to settle against the foundation. While we mechanically compact the soil, it is common to see some settlement in the dirt along the foundation.
A: The final step in every foundation repair project is to benchmark the foundation. This provides a detailed and verifiable record of the condition of your foundation at the completion of installation. If you have concerns of movement in the future the current condition of the home will be compared to the benchmark at the time of installation to determine with absolute certainty if any movement is occurring.
Thrasher does not provide regular maintenance on concrete repair services. Below are steps that the homeowner should take to maintain their concrete.
A: Your concrete most likely didn’t settle, but instead the adjacent concrete slabs most likely heaved upwards. There is nothing that can be done, but wait for the ground to thaw and the concrete to return to its original position.
A: This is heave from the frozen dirt below the concrete. While it is not present in all locations, it is normal to have this occur. Usually it returns to normal once the ground thaws. If it doesn’t return to its normal position in the spring, call Thrasher for a service appointment.