Reviews From Polk County
Concrete slab lifting
By Matthew T. of Central Iowa, IA
Sidewalk/patio leveling
By Sam of Altoona, IA
HORRIBLE COMMUNICATION & BILLING! We had 2 projects, the concrete and the gutter guards. I received a generic email indicating Mark Klamm would be our project manager. There was no way to directly contact him with questions. I received 2 times for service with each project on 7/2/25. One team was to arrive between 8 & 10 AM and the other between 10 AM & 12 PM. At 10 AM I still hadn't been notified that a team was on the way. I replied to the text message indicating the service times and was told that someone was reaching out to the project management team and crew for an update. At 11 I sent an email back to the generic email referencing my project manager (who better to solve the dilema?!). I also contacted our salesperson, Michael Lown. He replied within minutes that the team overbooked for the day but they were on their way and would be contacting me before noon. The concrete team called at 11:30, on their way. At noon I still had not heard from the gutter team. I reached out to Michael again and shortly after that text, I received a call from the office (an Emily?) apologizing that the gutter team was also overbooked but also had troubles with cell service and wouldn't be able to come out on 7/2/25 as scheduled. We rescheduled the service for 7/3/25. Both crews were professional and polite and did a great job. We paid for the concrete on 7/2 at the end of service and paid for the gutters on 7/3 at the end of service. The price charged by the gutter person was incorrect, they accidentally applied the 20% deposit even though the concrete team had already used it. I anticipated we still had an ~$2000 balance. I received a text and email at 7 PM on 7/4 (a holiday and Friday night) indicating we still had a balance of ~$5400. I replied to the text indicating we had already made a payment & I would need an invoice for the remaining amount due as their calculation was wrong. I was told they would reach out to accounting. I received duplicate automatic texts and emails requesting payment on 7/6 and 7/8 at 7 PM. Our credit card payments fully processed on the morning of 7/8. I attempted to call the accounting department but you're given a generic number and placed on hold for 10 minutes before you're dumped to a voicemail. Not once have I been contacted by Mark, the project coordinator. The accounting team can't keep track of payments correctly and then send somewhat repeated texts and emails requesting incorrect payment amounts. While I would work with the salesman again, I'll never use Thrasher for another service because the company has horrible communication. It's almost impossible to actually talk to a human. As I type this, it's 7/9 and after making 2 calls to the company with no ability to talk to a person, I texted the generic text number again. I was told accounting would call. We'll see what happens.
By Jeanna P. of Altoona, IA
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Leading Foundation Repair & Concrete Leveling Company in Polk County
Do you have bowing basement walls or cracked concrete? What about a wet basement? Thrasher Foundation Repair can help you with all of the above! We are Polk County’ go-to provider of basement waterproofing, concrete repair, gutter installation, and so much more. With decades of experience, you can count on us to get the job done right the first time!
Thrasher Foundation Repair’s Home Repair Services
- Foundation Repair
- Basement Waterproofing
- Crawl Space Repair
- Concrete Leveling & Lifting
- Concrete Repair
- Gutter Shutter® Installation
- Gutter Guard Installation
Get in touch with Thrasher Foundation Repair today to schedule a free estimate on our services! We proudly serve Polk County, IA and nearby.
We can fix your uneven floors & sticking doors!
Thrasher Foundation Repair offers durable foundation repairs for foundation problems like tilting chimneys, floor cracks, and even street creep. Our solutions include foundation piers, foundation wall repairs, crawl space support posts, and so much more. We will help you repair the following foundation problems.
Signs of Foundation Damage:
- Bowing walls
- Floor cracks
- Foundation cracks
- Uneven floors
- Sticking windows & doors
- Stair step cracks
- Tilting chimney
Dehumidifiers, Sump Pumps, & More For Wet Basements
Wet basements and crawl spaces can result in mold growth, reduced home value, pest infestations, and poor indoor air quality. Fortunately, Thrasher Foundation Repair offers effective basement waterproofing to solve these problems.
- Complete basement waterproofing for wet & flooded basements
- Drainage systems
- Sump pump installation
- Waterproof wall products & wall crack repairs
- Basement dehumidification
- Discharge line systems
Polk County' Crawl Space Repair Professional
It is not uncommon for homeowners to ignore or avoid their crawl spaces. We get it — out of sight, out of mind. However, crawl space problems can wind up affecting your entire Polk County home, resulting in:
- Structural damage
- Fungus & mold growth
- Insect infestations
- Pests moving into your home
- Unpleasant odors
Thrasher Foundation Repair offers durable structural repairs, crawl space dehumidification, and crawl space encapsulation to keep your home healthy and structurally sound!
Cracked Concrete Repair & More in Polk County
Do you keep tripping on your front sidewalk? Are you looking to fix your cracked concrete? You’re in luck, because Thrasher Foundation Repair offers quality concrete repair products and services in and around Polk County, including:
- Concrete driveway leveling
- Concrete sidewalk leveling
- Concrete patio leveling
- Concrete slab leveling
- Interior slab leveling
- PolyLevel
- Cracked concrete repair
- Concrete sealant
- Sidewalk repair
- Concrete driveway repair
Repairing cracked and uneven concrete with Thrasher Foundation Repair will extend your concrete’s lifespan, prevent further damage, and boost your property’s curb appeal. Schedule a free concrete repair estimate today!
Say goodbye to leaky gutters with Thrasher Foundation Repair!
If you’re tired of cleaning your gutters, the experts at Thrasher Foundation Repair have just what you need! We offer the all-in-one Gutter Shutter® System that is guaranteed to never clog, sag, or pull away from your home. That means your home will be protected against water damage to the roof, siding, foundation, and landscaping for the long haul!
Gutter Shutter® Advantages
- No-clog guarantee
- Premium-grade aluminum won’t flex
- 6-inch gutter size allows for increased water flow
- High-back water trough prevents water damage to fascia
- Double-the-size downspouts
- Made in the United States
Free Foundation Repair, Basement Waterproofing, & Concrete Repair Estimates in Polk County
Thrasher Foundation Repair has provided quality home repair services to homeowners in Polk County since 1995. Our team is punctual, dependable, and trustworthy, which is how we’ve built strong relationships with our customers over the years.
Why choose Thrasher Foundation Repair?
- Quality workmanship
- Affordable prices
- Highly trained professionals
- Friendly & reliable customer service
- Free estimates
- And so much more!
Even better, we offer free estimates for all our services in Polk County! Schedule yours today.
Before and After Pictures from Polk County
Braydon, our Service Manager, joins the new service guys on their first appointments!
DeAnthony is changing out a Triple Safe sump pump and listening to his customer's Jazz music!
Our Des Moines crew is installing piers on a front stoop!
Sidewalk repair in Des Moines, IA
Dealing with sinking sidewalks or uneven patios in Des Moines, IA? Our concrete leveling services restore safety and curb appeal by lifting and stabilizing your concrete.
Local crews, local homes. Here’s our foundation repair team working on a settling foundation.
Benson High Magnet School is headed to Washington, D.C.! πΊπΈ
As last month’s Cash for Schools winner, they’re using their $2,500 grant to help 27 seniors experience our nation’s capital this spring.
For many of these students, it’ll be their first time flying or traveling outside Nebraska — and their trip includes powerful visits to landmarks like the U.S. Capitol, Arlington National Cemetery, and the National Museum of African American History and Culture.
This grant will help cover travel costs, meals, and admissions — ensuring every student has the chance to explore, learn, and see the world in a whole new way. βοΈπ
